buySAFE Shopping

What is a Bonded Seller™?
A Bonded Seller™ is an online merchant who has passed the buySAFE Business Inspection. Bonded Sellers have earned the right to post the buySAFE Seal with their online merchandise, showing the transactions are guaranteed up to $25,000 by a surety bond issued by one of buySAFE's trusted surety partners. Bonded Sellers are among the best merchants anywhere.

What is a Bonded Item™?
A Bonded Item™ is online merchandise from a Bonded Seller who displays the buySAFE® Seal. When that merchandise is purchased, the transaction is protected by a surety bond (up to $25,000) issued from one of buySAFE's trusted surety partners. The bond ensures that the Bonded Seller will fulfill the terms of the sale.

What is a surety bond?
A surety bond is a three-way agreement with a surety company that guarantees that a person or company will do what it has committed to its customer. Surety bonds have been used for thousands of years to guarantee business transactions involving buyers and sellers who do not know each other. One of the most innovative uses of surety bonds is to guarantee online commerce transactions.

Why should I buy from a Bonded Seller™?
Bonded Sellers™ are among the safest and most trustworthy merchants online. Every Bonded Seller has passed the buySAFE® Business Inspection, so you know before you purchase that things will go smoothly. In the rare event that a Bonded Seller does not meet one of the terms of sale, you are protected — up to $25,000 — by a bond from buySAFE's surety partners, including Liberty Mutual, Travelers, and ACE USA. There is no safer way to shop online.

How can I find Bonded Items™?
You're at the right place. At buySAFE® Shopping, all items you see listed are bonded and guaranteed in the amount of the purchase price up to $25,000. Always shop at www.buySAFEshopping.com, and tell your friends to do the same!

How can I verify that a buySAFE® Seal is valid?
Just click anywhere on the text within the Seal. Or you can go to www.buysafe.com, click Verify Seal and enter the seller's marketplace User ID and the marketplace item number.

What is the bond amount?
The bond amount equals the final sale price of the Bonded Item™ up to a maximum of $25,000.

What is the maximum possible protection for a single transaction amount?
The maximum possible protection is the amount of the item's final sale price, up to $25,000.

How long does a bond's protection last?
The bond remains open in force for 30 days following the close of a transaction. To report a problem, the winning buyer must complete a Report a Problem Form found in the Buyer Service Center on the buySAFE® Web site within 30 days after the close of a bonded transaction. If notice of a problem is provided to buySAFE within the 30 days, claims can be made against the bond until the statute of limitations expires. See the sample bond form for exact terms and conditions.

I live outside the United States. Am I covered by the Bond?
buySAFE protects all shoppers independently of their location. Non-US shoppers are protected through a corporate guarantee and enjoy the same level of protection than US shoppers. Please refer to our terms of service for further details on bond guarantees and corporate guarantees.
Who are buySAFE's surety partners?
buySAFE's surety partners include trusted financial institutions Liberty Mutual, Travelers, and ACE USA.